Who is responsible for paying the utility bills?

This is one of the most frequently asked questions property managers receive and it’s very important they are answered correctly as this is one of the most common disputes in a tribunal hearing.

Responsibilities for water, gas, electricity and telecommunications will depend on a range of considerations including dwelling type and council laws. The way your property is set up for metering purposes will also impact the responsibilities of both the tenant and the landlord.

The property manager should be able to advise you about the specifications of your property. As in Queensland for example, there are a series of steps that need to be taken by a qualified tradesperson to certify your home is water efficient before you can charge your tenant for 100% of water consumption.


Each investment property is different and there are many deciding factors that will determine who will pay for the utilities. A property manager can advise you on your legal obligations to determine what you can and can not charge a tenant for your specific property.